These Terms and Conditions ("Terms") govern your use of the Swiftway Logistics website and services ("Services"). By accessing or using the Services, you agree to be bound by these Terms.
1. Services
Swiftway Logistics provides domestic and international freight transportation and logistics services. The specific services offered may vary depending on your needs and location.
2. Quotes and Booking
- To obtain a quote or book a shipment, you can contact us through our website, by phone at +1-866-432-1789, or by email at swiftwaylogistics@gmail.com.
- You are responsible for providing accurate and complete information about your shipment, including the weight, dimensions, contents, and origin and destination addresses.
- We will provide you with a quote outlining the estimated costs and transit times for your shipment.
- Once you accept the quote and provide us with your booking confirmation, a binding agreement will be formed.
3. Rates and Payment
- Our rates are based on the weight, dimensions, origin, destination, and service level of your shipment.
- Additional fees may apply for special handling, accessorial charges, or fuel surcharges.
- We accept payment by major credit card, cash on delivery (COD), or pre-arranged terms for approved accounts.
- Payment is due upon delivery unless other arrangements are specified in the agreement.
4. Pickup and Delivery
- You are responsible for ensuring your shipment is properly packaged, labeled, and ready for pickup at the scheduled time.
- We will use commercially reasonable efforts to pick up and deliver your shipment according to the agreed-upon timeframe. However, we are not liable for delays caused by factors beyond our control, such as weather, customs clearance, or acts of God.
- You are responsible for any costs associated with failed deliveries due to incorrect or incomplete information or recipient unavailability.
5. Cargo Liability
- We offer limited cargo liability for lost or damaged shipments. The specific terms of liability will be outlined in the quote or agreement.
- You may purchase additional cargo insurance for increased coverage.
6. Prohibited Items
- You are prohibited from shipping any items that are illegal, hazardous, or perishable.
- A complete list of prohibited items will be provided upon request.
7. Claims
- Any claims for loss or damage to your shipment must be submitted in writing within [number] days of delivery.
- We will investigate all claims promptly and fairly.
8. Termination
We may terminate your access to the Services for any reason, at any time, without notice.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California.
10. Entire Agreement
These Terms constitute the entire agreement between you and Swiftway Logistics regarding your use of the Services.
11. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: swiftwaylogistics@gmail.com
- Phone: +1-866-432-1789
- Address: 63 Holden Street, San Diego, CA 92117
12. Changes to these Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website.
By using our website or services, you agree to these Terms.